Privacy Policy

Privacy & Cookie Policy

Effective Date: June 13, 2025

Thank you for using Faji Marketplace ("Faji", "we", "us", or "our"), available at https://faji.ng. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our classified ads platform.

By accessing or using our services, you confirm that you have read, understood, and agreed to this Privacy & Cookie Policy. If you do not agree with our practices, please discontinue use of our platform. If you do not agree with our practices, please do not use our platform.

1. Who Controls Your Personal Data

Faji Marketplace is operated in Nigeria and is the controller of your personal information submitted through the website or mobile platform. You may contact us at any time via email at [email protected].

2. Data We Collect

2.1 Information You Provide Voluntarily

Name, phone number, and email address during registration
Listing details including title, description, category, and images
Communication records including messages, support queries, and reviews

2.2 Information We Collect Automatically

IP address, browser type, device information, usage data
Geolocation data (if enabled)
Referral links and session data

2.3 Information From Third Parties

Login data from third-party accounts (Google, Meta, Apple)
Analytics and behavioral data from tracking tools and SDKs

3. How We Use Your Data

We use your personal data to:

Create and manage your account
Enable listing and communication features
Send service notifications and marketing updates (you may opt out)
Monitor usage and improve our platform performance
Prevent fraudulent activity and ensure compliance with our policies

4. Legal Basis for Processing

We rely on the following legal bases:

Your explicit consent (e.g., cookies, marketing emails)
Contractual necessity (e.g., providing access to your account)
Legitimate interest (e.g., fraud prevention, analytics)
Legal compliance (e.g., law enforcement disclosure)

5. Sharing of Data

We only share your data with:

Technical and hosting providers (e.g., analytics, storage, customer support tools)
Legal or regulatory bodies where required
Marketing or business partners only with your consent

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

Keeping you logged in
Remembering your preferences
Analyzing usage data

You may disable cookies in your browser settings; however, doing so may affect the platform’s functionality. Learn more in our Cookies Policy.

7. Data Security

We use industry-standard security protocols including SSL encryption, firewalls, and secured data storage to protect your information from unauthorized access, misuse, or disclosure.

8. Your Rights

You have the right to:

Access, update, or correct your personal information
Request data deletion, subject to legal retention obligations
Restrict or object to specific data uses
Withdraw consent at any time
Lodge a complaint with the appropriate authority

To exercise any of these rights, contact us at [email protected].

9. Data Retention

We retain personal data only as long as necessary for:

Providing services to you
Meeting legal, tax, and regulatory obligations
Addressing disputes or enforcing agreements

10. Age Limitation

Faji.ng is intended for users aged 16 and above. If you are under 16, please obtain consent from a parent or guardian before using the platform.

11. International Data Transfers

Some of our service providers may operate outside Nigeria. In such cases, appropriate safeguards (such as contractual clauses or data protection agreements) are in place.

12. Changes to This Policy

We may update this Privacy & Cookie Policy occasionally. When we do, we will update the “Effective Date” above and notify you via the platform or email. Continued use after any changes constitutes your acceptance.

13. Cookies Policy

Cookies are small text files used to store user data. We use cookies to:

Keep you signed in
Store session and preference information
Improve site navigation and speed
Analyze user traffic and behavior

You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the platform.

14. User Data Requests

To request access, correction, export, or deletion of your personal data:

Email us at [email protected]
We will respond within a reasonable time and in accordance with applicable laws

15. Contact Us

Faji Marketplace
Website: https://faji.ng
Email: [email protected]

Faji Marketplace – Empowering Nigeria

Do you have more questions? Contact us →